Usability
The Most Important Aspect of a Website
Usability Helps Companies...
- Learn whether your users can find information about your products or services quickly
- Pinpoint specific areas of your website (e.g. navigation, content, functionality) that need improvement
- Gain an understanding of your customer perceptions, buying habits and attitudes regarding your brand
- Feel empowered during the decision making process when making a purchase
- Save development time and avoid the expense of major post-launch revisions
- Improve retention rates & reduce page abandonment rates
- Uncover critical glitches that might cause visitors to leave the site
- Minimize the risk of launching a site that does not adequately address user needs
Usability Testing Results From Our Clients
- Identified Navigation Issues That Confused Website Visitors (Heartland Institute)
- Reformulated 8 Page PDF Registration to 2 Pages (Association of Legal Administrators)
- Created 2-tier Navigation Menu After Feedback from Over 100 members (Hudson Institute)
- Eliminated "Required" Fields on Contact Forms - Increased Lead Generation (PEI, Inc.)
- Redesigned Carleton Sheets Website (tripled online sales, increased lead generation by 40%, doubled first time member login)
Lou Storiale has studied website usability since 2003 and has implemented usability best practices on over 40 websites for 25 private, government and nonprofit institutions.
Call today for a free consultation or to speak with Lou Storiale (773) 614.2854